Kirana Bakehouse is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
- Personal Information: name, delivery address, email address, phone number (for delivery updates)
- Payment Information: credit/debit card details (entered on and processed securely by our third-party payment processor, Stripe; we never see or store your card number)
- Usage Data: IP address, browser type, pages visited, time spent on site
2. How We Use Your Information
We use your information to:
- Process and deliver your subscription orders
- Send order confirmations, delivery updates, and service communications
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing Your Information
We share information only with:
- Our payment processor, Stripe, which processes your payment and keeps the record of your order, including your name, email, phone number and delivery address (see Stripe's Privacy Policy)
- Our address-lookup provider (OpenStreetMap) when you check whether we deliver to your address; we use the address only to calculate delivery eligibility and the delivery fee, and do not store it
- Legal authorities when required by law
To make reordering easier, our order page remembers your last order and delivery details in your own browser for 90 days. This stays on your device and is not sent to us; you can remove it at any time with the "Forget my details" link on the order page.
We do not sell your personal information.
4. Your California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Know what personal information we collect and how we use/share it
- Request deletion of their personal information
- Opt out of the sale or sharing of their personal information
5. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.